That Event Company - Privacy policy

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Owner and Data Controller
James Walton
THAT event company LTD
44 Beech road
Wheatley
Oxford
OX33 1UR

Owner contact email: create@that-event.com

Privacy Policy
Your privacy is important to us, as is your trust in our services. We want you to know that the information you share with us will be treated with care. This privacy policy sets out how THAT event company ltd uses and protects any information that you give to us.
THAT event company ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.
THAT event company ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23rd May 2018.

What We Collect
We collect your details mainly via our website contact form, hand written enquiry forms and telephone calls and mostly we collect the following information:

Name
Email address
Telephone number
Date of event
Venue
Type of event
We also collect information through Analytics on our Website and Social Medias for the purposes of website improvement, social media marketing and product and service development, which may include the following information:

Demographic Information:
such as; age range, marital status, household composition, etc.

Other Information:
relevant to customer surveys and/or offers, including preferences and interests.

What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To provide a quotation or invoice

Internal accounting and record keeping

To improve our products, services and website
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies and Other Tracking Devices
We may use cookies and other tracking devices on our website. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to collect certain information to tell us the time and length of your visit and, the pages you look at on our site.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information that we hold.
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
You may request details of personal information which we hold about you.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
You also have the right to ask us to delete any information we hold about you.
You can contact us in the following ways:

Write to us at:
THAT event company LTD, 44 Beech road, Wheatley, Oxford, OX331UR

Email us at:
create@that-event.com

Phone us on:
01844 215 857

Privacy and GDPR from our service supplier – Current-RMS
Current-RMS respects your privacy and is committed to protecting the personal information you share with us.
Below you'll read how GDPR applies to Current-RMS, our customers and the people our customers collect data from.
Compliance in relation to our employees and vendors
Current-RMS Limited is the entity that owns and operates the Current-RMS service, a business located in the United Kingdom and therefore bound by English and European law. This entity is fully GDPR compliant, which means we only request and process data based on legal bases as defined in the GDPR. In cooperation with our legal advisors we have made a thorough assessment of all of our processes and data stores.
Where needed, we changed our internal policies and procedures to be in compliance with GDPR, and deleted data that we didn't need or want. We also defined a new Privacy Policy and wrote a Data Processing Agreement (more on that below).
Finally, we reached out to our vendors to request agreements to ensure that we remain compliant when using their services.
THAT event company through current RMS uses the following sub-processors
We are required by law to provide our customers with an updated list of our sub-processors that we use to provide the best possible service to you.
*last update 2018-05-14
Amazon Web Services Inc., Server and storage infrastructure, US
Mailgun Inc., Email services, US
Intercom Inc., Support management, US
AppSignal B.V., Error reporting, EU

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